At Tour for the Day, we aim to provide our travelers with a seamless booking experience while ensuring transparency and fairness. However, we understand that unforeseen circumstances can lead to changes in your travel plans. Our refund and cancellation policy is designed to strike a balance between your needs and the logistics required to manage our tours and services effectively.
Cancellations Within 24 Hours of the Tour or Transfer
Cancellations made within 24 hours of the scheduled tour or transfer are not eligible for a refund. This is because last-minute cancellations often leave little to no opportunity for rescheduling, affecting both our operational efficiency and other travelers.
Cancellations Made Between 24 and 48 Hours Before the Tour or Transfer
If you need to cancel your booking between 24 and 48 hours before your scheduled time, you will receive a 50% refund of the total booking amount. This partial refund helps offset the costs incurred in preparing for your tour, such as staffing, transportation arrangements, and other logistical factors.
Cancellations Made More Than 48 Hours in Advance
For cancellations made more than 48 hours before your scheduled tour or transfer, we offer a full refund. This allows us ample time to make adjustments, reschedule resources, and accommodate other travelers without disruption.
Important Notes
- Refunds will be processed using the original payment method within 5-7 business days.
- In the case of no-shows, no refunds will be provided.
- Certain promotional bookings or discounted packages may have different cancellation terms; please refer to the specific terms of your booking.
We encourage you to finalize your travel plans before making a reservation to avoid cancellation fees. For any questions or special circumstances, feel free to reach out to our support team. We’re here to assist you and ensure your experience with Tour for the Day is as smooth and enjoyable as possible.
